Terms and Conditions
for
refunds + Returns
RETURNS AND REFUNDS
If you have changed your mind about your purchase, please return the items in their original condition with proof of purchase, and I can either exchange it or offer a refund to you.
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BY ORIGINAL CONDITION, I MEAN:
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1) You've kept all original packaging and labels in good enough condition and the product can be re-sold at full price.
2) You have not used the product.
3) The product is kept in it's original condition.
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All returns must be completed within 30 days of purchase.
Please note that if you return a product outside of my returns policy, or if you don't have proof of purchase; I am un-able to process a refund. So keep your receipt or order confirmation handy!
This does not affect your Statutory Rights.
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See below for a clear list of products that cannot be returned.
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WHAT CAN'T BE RETURNED OR REFUNDED:
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1) Products purchased over 30 days ago.
2) Products without original packaging and labels.
3) Products or packaging in poor condition.
4) Sneezies that have been used and cannot be re-sold at full price (Upon Inspection).
5) Prints that have been de-faced or customised by the customer.
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All returns are handled case by case, by myself personally in direct contact with you. This will hopefully make your experience as easy and pleasant as possible!
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* Please note that shipping fees are non refundable!